Yes; if the account is escrowed for insurance and your new insurance provider notifies us of a new policy with an amount due, we will disburse the premium from the escrow account. You are responsible for cancelling your previous insurance policy. If you receive a refund from the previous carrier, send it to us to apply to your escrow account. You can upload the insurance policy information to our MyCoverage website here or email it to MortgageFamily@MyCoverageInfo.com. You can...
READ MOREYour house may be above the base flood elevation (flood level). If this is the case, you may want to file a Letter Of Map Amendment or Revision (LOMA/LOMR) with the Federal Emergency Management Agency (FEMA). While FEMA reviews the LOMA/LOMR, flood insurance is still required. If FEMA approves the LOMA/LOMR, you may not be required to maintain flood insurance or your premium may be reduced. Please note that if the property is in an "A" or "V" zone, flood insurance is...
READ MOREIf the property is in an "A" or "V" zone, flood insurance is required regardless of the elevation of the property. If the property is not in an "A" or "V" zone, you may use elevation information to file a Letter Of Map Amendment or Revision (LOMA/LOMR) with the Federal Emergency Management Agency (FEMA). While FEMA reviews the LOMA/LOMR, flood insurance is still required. If FEMA approves the LOMA/LOMR, you may not be required to maintain flood...
READ MORETo file a LOMA/LOMR, contact your city hall, tax assessor or zoning and planning office. You may also contact the Federal Emergency Management Agency (FEMA) at 1-800-638-6620.
READ MOREYou can contact FEMA at 1-800-638-6620 or visit their website at www.FEMA.gov.
READ MOREFlood insurance requirements are established by the Federal Deposit Insurance Corporation (FDIC). For specific information about your flood insurance coverage, please contact our Insurance Department directly at 1-888-882-1855. They are available Monday through Friday from 8:00 am to 9:00 pm and Saturday from 8:00 am to 5:00 pm ET.
READ MOREYou can upload the documentation to our MyCoverage website here. You can also send it by fax to 1-937-525-4210, Attn: Flood.
READ MOREWhen a property is damaged by a natural disaster (fire, hurricane, etc.), the insurance company will inspect the property and issue a check to cover damages. This check is made payable to both the homeowner and PHH Mortgage. You must notify us of any such property damage.
READ MOREIf you have filed a hazard claim and received a loss draft check, please contact our Loss Draft Department directly at 1-888-882-1815. They are available Monday through Friday from 8:00 am to 9:00 pm and Saturday from 8:00 am to 5:00 pm, ET.
READ MORENo; PHH Mortgage must be listed on all loss draft checks.
READ MORE