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READ MOREYes, you can overnight a payment to: Payment Processing 3000 Kellway Dr. Suite 120 Carrolton, TX 75006
READ MOREYes. You can make a payment 24 hours a day, 7 days a week online or using our automated phone system at 1-800-449-8767. There may be a fee to process a payment. There is no fee to pay online if you're signed up for paperless statements. All payments processed by 11:59 pm ET on a business day will reflect on the account on the date the payment was made. Payments processed on non-business days will reflect on the next business day.
READ MOREYou can mail a mortgage or HELOC payment to the assigned processing center listed below: Payment Processing PO Box 660093 Dallas, TX 5266-0093
READ MOREYou can initiate an electronic transfer via ACH to send funds from your HELOC account to your designated disbursement account.To setup a designated disbursement account, follow the steps below. The account established will be the designated account on file for all disbursements.Complete the HELOC Disbursement Account FormProvide a copy of a voided check from the bank account you are designating as your disbursement account. Allow 2 business days for the request to be...
READ MOREAll change requests must be submitted in writing. Follow the steps below to submit a change to the designated disbursement account:Complete the HELOC Disbursement Account FormProvide a copy of a voided check from the new bank account you are designating as your disbursement account. Allow 2 business days for the request to be processed. A valid email address must be on file to receive immediate notification of requests and changes. Once the request is processed a confirmation...
READ MOREAn Adjustable-Rate Mortgage (ARM) is a loan with a fixed interest rate for an introductory period and then changes at regular intervals according to the index listed in the Note. ARMs are also known as a Variable-Rate Mortgage.
READ MOREAfter the introductory period, the new interest rate is calculated based on the terms outlined in the Note.
READ MOREA recast occurs when a large lump sum payment is made towards the principal balance and a request is made to recalculate the monthly payment based on the new lower balance. The interest rate and loan term remain unchanged. Recasts are subject to eligibility and a fee may apply.
READ MOREA buydown mortgage is a way to lower the mortgage interest rate for a set period of time. This can be done by paying an upfront fee, known as discount points, or by having the seller or lender pay for a temporary buydown.
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