If your account is paid off before your scheduled draft date, no worries - the Autopay will cancel automatically. However, if your payment is still in transit and your draft date is approaching, we recommend canceling the draft to avoid a duplicate payment. Please note: If your regular mortgage payment is due before the payoff is completed, you're still responsible for making that payment. Once-a-Month or Biweekly Payments You can cancel once-a-month or biweekly Autopay anytime...
READ MOREYes. We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed.
READ MOREIf the draft day falls on a weekend or holiday, your payment will be drafted the next business day.
READ MOREAfter we receive the application, we'll process the request within five business days and send a letter confirming the draft details. Be sure to check the letter for the first draft date. If you set up your Autopay on our website, be sure to confirm the first draft date. Drafts scheduled within 10 days of the due date go into effect the following month. You may need to make a payment by another method before the Autopay drafts begin.
READ MOREPlease send us your new bank info at least three business days before your next draft date. We'll confirm the change in writing and payments will continue from your current account until the update takes effect. Once-a-Month or Biweekly Payments You can update once-a-month or biweekly Autopay anytime through our website. Just log in to your account, head to the Payment section and click on the Edit Enrollment link to make changes. Still need help? We're here for you -...
READ MOREIf you'd like to change your Autopay program, please click here to select and enroll in a different program. Once the new enrollment is processed, we'll stop your existing program and move the account to the new selection. We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed.
READ MOREPlease allow one business day for the Autopay cancellation to process before re-enrolling. Once the account is updated, you can re-enroll and set up a new Autopay draft option.
READ MOREIt's not guaranteed that we'll present your check a second time. Please check with your bank to ask about their policy on bounced checks.
READ MOREFor Western Union, the code city is PHHUS and the state code is NJ. For Moneygram, the receive code is 7440.
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