To update your bank account, we must receive the new bank information three business days before the next scheduled draft date. We will process your request and notify you in writing with the effective date of the change. Payments will continue to be withdrawn from your old account until that date.Once-a-Month or Biweekly Payments Please update your information by visiting the Payment section of this website and selecting the Edit Enrollment link under Autopay or call our Customer Care...
READ MOREIf you'd like to change your Autopay program, please click here to select and enroll in a different program. Once the new enrollment is processed, we'll stop your existing program and move the account to the new selection. We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed.
READ MOREPlease allow one business day for the Autopay cancellation to process before re-enrolling. Once the account is updated, you can re-enroll and set up a new Autopay draft option.
READ MOREIt's not guaranteed that we'll present your check a second time. Please check with your bank to ask about their policy on bounced checks.
READ MOREFor Western Union, the code city is PHHUS and the state code is NJ. For Moneygram, the receive code is 7440.
READ MOREThere may be a change in your monthly mortgage payment amount as a result of an escrow analysis or an Adjustable Rate Mortgage rate change. We'll notify you in advance of any changes and the start date for the new payment amount.
READ MOREPayments are typically due on the first day of each month, but you may have a grace period before a late charge is assessed. Refer to your monthly statement to determine your grace period.
READ MOREAutopay is the easiest way to pay. Just set it, forget it, and you could save money. We have several Autopay options. Click here to learn more about each one and how to enroll. For other ways to pay your mortgage, click here.
READ MOREYes, you can overnight a payment to: Payment Processing 3000 Kellway Dr. Suite 120 Carrolton, TX 75006
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