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Why doesn't the IRS Form 1098 include all the interest I paid during the calendar year?

Form 1098 only reports mortgage interest payments that we received during the calendar year.  If you made interest payments to another company, you may receive a separate Form 1098 from them.  Additionally, any mortgage interest paid using funds from the Homeowner Assistance Fund Program (HAF) is excluded from the total reported on Form 1098.

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Where are real estate taxes shown on Form 1098?

Real estate taxes disbursed are reported in Box 10 (Other) on the Form 1098 as a courtesy to help you identify potentially tax-deductible amounts. However, this amount is provided for informational purposes only - it is not reported to the IRS and may differ from the amount you're eligible to claim on your tax return.

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Why does the Interest reported on Form 1098 look different from previous years?

The amount shown in Box 1 - Mortgage Interest Received from Payer(s)/Borrower(s), reflects the mortgage interest amount and late charges received from the payer of record during the tax year. It does not include prepaid interest, or any interest paid using Homeowner Assistance Fund (HAF) resources. It may also include negative amortization (deferred interest) paid.  If your loan originated during the tax year, Box 1 may include closing interest paid.  If your loan was paid off...

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When will I receive my year-end tax statement?

For customers receiving mailed statements: Your year-end tax information will be included with your January billing statement and postmarked no later than January 31 (or the next business day). You should receive it within 7-10 days after mailing. For customers enrolled in paperless: Your year-end tax documents will be available in the Document Center on or before January 31. You'll receive an email notification once they're ready to view or download. 

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What if I don't receive a Form 1098 mortgage interest statement?

If you don't receive your mortgage interest statement by mail, you can access it online in the Document Center once it's available.  For customers not enrolled in paperless delivery, statements are mailed by January 31 (or the next business day). For customers enrolled in paperless delivery, your tax documents will be posted online, and you'll receive an email notification when they're ready. 

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Why did I receive more than one IRS tax form?

You may receive more than one IRS tax form if any of the following occurred during the tax year: Loan transfer: If your loan was transferred to a new servicer, you'll receive a statement from both your previous and current servicers, each covering the period they serviced your loan. Refinance: If you refinanced your loan, you'll receive separate statements for each loan number - one for the original loan and one for the new loan. Assumption: If there was a change in borrowers...

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What is IRS Form 1099 and why did I receive it??

The Form 1099 may be income received related to your mortgage, debt which was discharged, or another event reportable to the IRS which took place during the year. There are several different types of 1099 forms, but you will only receive a form applicable to you.  Form 1099-A (Acquisition or Abandonment of Secured Property): Issued when a foreclosure, or similar event occurs. The IRS requires this form if we acquired an interest in the property or has reason to believe the...

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What is the PHH Mortgage Corporation's Taxpayer Identification Number (TIN)?

PHH Mortgage Corporation's Taxpayer Identification Number (TIN) is 22-2195996. You may need this number for tax-related documentation or reporting purposes. 

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Is there a fee to make a one-time payment?

There is no fee to make a mortgage payment online or in our automated phone system. When paying by phone with an agent, you may be charged a fee for using this service. The amount of the fee will be disclosed to you for your acceptance before your transaction is completed. PHH Mortgage has a business relationship with the provider of this payment processing service and a portion of the fee will be retained by PHH Mortgage. Please note that you are not required to use this payment service or...

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What are some of the common fees?

Click here to view a list of common fees and costs that may be assessed in connection with the mortgage. Actual fee amounts may vary based on the terms of the mortgage documents and applicable state and federal laws and regulations. This list does not include all fees and costs that may be charged, including, but not limited to, non-common costs, foreclosure costs, bankruptcy fees, attorney fees and court costs.

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