Return to Frequently Asked Questions

I know I am entering all my credentials correctly - why won't the website allow me to register?

If you're sure your credentials are correct but you're still unable to register, try the following steps:

• Close any duplicate browser window or tabs that may be open. 
• Clear your browser's cache to remove any stored data that might be interfering. 
• Relaunch your browser and attempt to register again. 

If the issue persists, our Web Support Team is here to help. Please call us at 1-833-862-0732 for further assistance.