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Understanding the Mortgage Escrow Process

An escrow account is money we set aside to pay expenses related to your mortgage, like property taxes and homeowner's insurance. We break these expenses into monthly installments and add them to your mortgage payment. When your property tax and insurance bills are due, we pay them on your behalf from your escrow account. Any change to your annual property taxes or insurance premiums may cause your mortgage payment amount to change. To make sure we're accounting for such changes, we...

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Upgrade Your Online Experience Today

Upgrade your online experience in three easy steps! You can easily manage your account anytime, anywhere and on any device.Step 1:  Register your account On PHHMortgage.com – You’re already here, simply click the My Account button to get started.Or download the mobile app and select Register.Step 2:  Enroll in online features to save money and timeAutopay – Save money and time making automatic monthly or biweekly payments.Alerts – Receive...

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Enjoy the Benefits of Going Paperless

When you choose to go paperless, you can access 36 months of account history anytime, and enjoy the peace of mind knowing your private information is secure, avoid online convenience fees for payments, and much more!Be secure and simplify your life with paperless delivery. Quick and secure 24/7 accessLess clutter and environmentally friendlyTax, privacy, and statement options available nowMore documents being added over timeAvoid online payment convenience fees when you are...

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FAQs for the Mortgage Transfer Process

Find answers to frequently asked questions about mortgage transfers.

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Setting Up Your Online Account

Make a payment, check your balance, view statements and sign up for Paperless Billing or Autopay. There are many benefits to registering and managing your account online.Paperless Billing: Reduce the clutter and view your bill online. Plus: View up to 24 months of billing history.Enjoy free online payments with no convenience feeHelp the environment by using less paper.Autopay: Simplify your life and have your payments automatically deducted. Plus: Choose your payment method as...

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Disaster Assistance for Homeowners

PHH Mortgage and its employees are here to help as you recover from disasters that affect your home or community.  If you need assistance, please reach out by calling 1-800-936-8705, Monday through Friday 8:00 am – 8:00 pm ET. Helping Homeowners Is What We Do!  Find below some information and links to useful websites.Hurricane Preparedness Tips:  Are you prepared? Have a family communications plan, cash on hand, a battery-powered radio handy, and a plan for pets....

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Sign Up for Free Account Alerts

Be in the know about your account! Once you register online or download the mobile app, set up alerts to be in the know about your account.Alert TypesProfile – We’ll send a notification when you change any of your profile details, like email, mailing address or phone number.Payments - Know when your payment is applied or scheduled.Disbursements – Get notifications when we pay your insurance or taxes.Sign up for alerts by logging into your account.  Just click...

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Equity 101

Have you ever heard the term "home equity" thrown around in conversations about mortgages and real estate? If you're scratching your head, don't worry, you're not alone. Let's dive into what home equity is, why it matters, and how you can harness its potential to boost your financial well-being.What is Home Equity?Think of home equity as your stake in your home. It's the portion of your property that you truly own, free and clear of any mortgage or other liens. In...

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All About Your Credit

Credit is an agreement to borrow money with the promise that you will pay it back at a later time through scheduled payments.How Credit Influences FinancingMaintaining good credit is key to financing a home purchase. In fact, your credit is one of the first things lenders examine when considering you for a loan.What can you do to improve your credit – and your chances of getting a mortgage? Making payments on time is an important way to establish good credit. A pattern or history of...

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Cash-Out Refinance: Using Home Equity to Pay Off Debt

Americans are in more credit card debt than ever, and there is a simple, proven solution: cash-out refinance. Whether it’s credit cards, car loans, or student loans, if you’re a homeowner looking for cash and have equity in your home, a cash-out may provide you with a simple and achievable way to get out of debt. If you used your credit cards in the past year to help with daily living expenses because of increased inflation and the cost of living, you are now paying higher...

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