You can request to set up an escrow account to pay both taxes and insurance, or only taxes or only insurance. To request an escrow account, email us at CustomerCare@MortgageFamily.com with a copy of your current annual insurance premium notice and/or tax statements. Please specify in your email if you would like to set up escrow for only taxes, insurance, or both. This will help us review your request appropriately. Next Steps: When we receive your request, we...
READ MOREThe Form 1099 may be income received related to your mortgage, debt which was discharged, or another event reportable to the IRS which took place during the year. There are several different types of 1099 forms, but you will only receive a form applicable to you. Form 1099-A is typically provided in the event of foreclosure, deed-in-lieu of foreclosure, etc. during the tax year. The IRS requires a Form 1099-A when we (1) acquire an interest in a property securing the loan or (2)...
READ MOREWhen securing the right mortgage or loan for your home, the choices can seem overwhelming, so understanding your options is key to making an informed decision.
READ MOREBuying your first home is a life-changing decision and significant investment. We’re here to make the experience more manageable and help you every step of the way. Why choose PHH for your first home purchase?Low Down-Payment Options: Explore FHA, VA, and programs with minimal down-payment requirementsEasy Process, Low Rates: We always offer a simplified loan process and competitive interest ratesPersonal Guidance: Work with our experts to find the right loan for your needs
READ MOREIf you rent your home now and are considering buying, determine if it makes financial sense with our rent vs. buy calculator. Enter in details about your current monthly rent and the home you’d like to buy and find out which option makes sense for you.
READ MOREUnderstanding the Home Buying ProcessBuying a home is a significant investment. Here's a breakdown of the key steps:Pre-Approval: Get pre-approved for a mortgage to determine your budget.Find an Agent: Determine who will help you locate properties and navigate offers and negotiations through closing.Home Search: Find your dream home using online listings, real estate agents, or open houses.Making an Offer: Submit an offer on a property you like.Negotiation: Discuss terms and conditions...
READ MOREYou may make an escrow deposit of any amount by mail. If your account is current, you can also make an escrow deposit through our pay by phone service or on our website. Fees may apply when making an escrow deposit by phone. To pay online, log on to your account and click the Payment button at the top of the screen. If you are sending an escrow deposit by mail, make sure to write the account number on the check and write “Escrow Application" on the memo line. Send the...
READ MOREYou have a few options to request a payoff quote. Once we receive your request, we will generate the payoff quote and send it to you by fax or mail within four business days. A payoff quote fee of up to $30 may be applied to Residential Loans, and up to $50 for Commercial Loans, as permitted by state law.Option 1: Online Log in to your account on PHHMortgage.com and click Payment at the top of the screen. In the "Loan Payoff" box, click View Payoff Quote. Click CONTINUE to submit the...
READ MORETo update your bank account, we must receive the new bank information three business days before the next scheduled draft date. We will process your request and notify you in writing with the effective date of the change. Payments will continue to be withdrawn from your old account until that date.Once-a-Month or Biweekly Payments Please update your information by visiting the Payment section of this website and selecting the Edit Enrollment link under Autopay or call our Customer Care...
READ MOREFirst Protector Insurance Help alleviate financial hardship. Protection for what matters most! At PHH Mortgage, we understand how important it is for homeowners to prepare for the unexpected. That’s why we have partnered with Assurant® to make available to you a disaster mortgage insurance product called First Protector®. First Protector helps alleviate financial hardship if you are displaced from your home due to damage from a covered disaster such as flood, fire, tornado,...
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