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Onity Mortgage - FAQs
We are excited to announce that PHH Mortgage will be changing its name to Onity Mortgage.
Our name, Onity, is based on the phrase "we're on it". Onity is pronounced ON-it-ee.
Your mortgage servicer is not changing, and there is nothing you need to do right now related to our name change. We are the same company with a nearly 40-year legacy of serving homeowners, but now with a new name that is built with our customers in mind.
Frequently Asked Questions
Our name, Onity, is based on the phrase "we're on it". Onity is pronounced ON-it-ee. We are the same company with a nearly 40-year legacy of serving homeowners, but now with a new name that is built with our customers in mind.
No, your mortgage is still being serviced by the same company. You will just see Onity Mortgage where you used to see the company name PHH Mortgage.
No, your account number is not changing. Your mortgage is still being serviced by the same company. You will just see Onity Mortgage where you used to see PHH Mortgage.
No, your username and password will not change and will not need to be updated due to our name change.
Yes, PHH Mortgage will no longer exist. For a period of time, you may see PHH Mortgage referenced in various communications.
No, we will continue to accept payments to PHH Mortgage. However, please feel free to update your bill payer information to Onity Mortgage for ease of reference in the future.