If you'd like to change your Autopay program, please click here to select and enroll in a different program. Once the new enrollment is processed, we'll stop your existing program and move the account to the new selection. We'll send a confirmation letter with the date of your first draft. Please continue to make your mortgage payment until you receive the confirmation letter and the draft date has been confirmed.
READ MOREThere are different types of scams. A couple examples are below.Imposter Scams These are usually phone calls from individuals claiming to be PHH Mortgage employees demanding payments in the form of a pre-paid debit/gift cards to cover trial loan modification payments, escrow shortages and/or to avoid foreclosure. These imposters may be calling from what appears to be a legitimate PHH Mortgage phone number. This is called spoofing. PHH Mortgage would never require payment via a pre-paid...
READ MOREPlease note that these estimates do not include all applicable fees, and as a result, your actual fees may be higher. For a more accurate estimate, call 1-800-449-9536 to speak with an experienced loan officer today.
READ MORECurious to see how much principal and interest you will pay over the life of your loan? Input your information into our payoff calculator to see a month-by-month breakdown.
READ MOREIf the account is current and not in bankruptcy at the time of the analysis and the surplus is less than $49.00, we use the surplus to lower the monthly escrow payment. If the surplus is $49.00 or more, we refund the surplus. We will send a check within 30 days of completing the escrow analysis. If the account is in bankruptcy or is not current at the time of the analysis, the surplus stays in the escrow account until the next escrow analysis. Learn more in our Escrow Education Center.
READ MOREOnce-a-Month or Biweekly Payments You can cancel once-a-month or biweekly payments through our website at any time. Visit the Payment section and select the Autopay link or call our Customer Care Department at 1-800-449-8767. Twice-a-Month Payments You can cancel twice-a-month payments up to three business days before the draft date by calling our Customer Care Department at 1-800-449-8767.
READ MOREAfter we receive the application, we'll process the request within five business days and send a letter confirming the draft details. Be sure to check the letter for the first draft date. If you set up your Autopay on our website, be sure to confirm the first draft date. Drafts scheduled within 10 days of the due date go into effect the following month. You may need to make a payment by another method before the Autopay drafts begin.
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