Payments are typically due on the first day of each month, however, you may have a grace period before a late charge is assessed. If your payment is not received by the last business day of the month, you may be reported to the credit bureaus.
READ MOREYes. Additional principal payments can be drafted on each draft along with your regular payment. You can also schedule a one-time principal payment after your regular draft by visiting the Make a Payment section under Payment. The amount will automatically draft from your bank account. You can also make additional principal payments by check. You can mail a mortgage or HELOC additional principal payment to the processing center listed below: Payment Processing PO Box...
READ MOREWhen you make a lump-sum payment of $5,000 or more toward the principal balance, we can recalculate the monthly payment based on the reduced balance. This recalculation is called a recast. Your monthly payment decreases while the interest rate, term, and maturity date remain the same. To request a recast, log on to your account and send us a secure message by visiting Account Management > Messages.
READ MORETo request removal of the escrow account, complete this form and return it to us by email or mail. Once we receive your request, we will review and notify you in writing if the account meets the eligibility criteria to have the escrow account removed. Please continue to make the escrow payment until you receive confirmation of the escrow account removal. Learn more in our Escrow Education Center.
READ MOREYou can request a mortgage recast after making a lump-sum payment of $5,000 or more towards the principal balance. The account must meet the following criteria to be eligible for a recast: The account must be paid ahead or due for the current month's payment.The account must not be active in an interest-only payment period. HELOC, FHA, VA, GNMA, and commercial accounts are not eligible for a recast.There may be other requirements. For help with a recast request or to make sure you qualify...
READ MOREA recast occurs when a large lump sum payment is made towards the principal balance and a request is made to recalculate the monthly payment based on the new lower balance. The interest rate and loan term remain unchanged. Recasts are subject to eligibility and a fee may apply.
READ MOREIf the payoff occurs before your draft date, the draft will cancel automatically. If your draft occurs while the payoff funds are in transit and you wish to avoid a duplicate payment, we do recommend that you cancel the draft. Please note, if your mortgage payment due date occurs before the payoff date, you're still responsible for the monthly mortgage payment. Once-a-Month or Biweekly Payments You can cancel once-a-month or biweekly payments through our website at any time. Visit the...
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