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If your account is paid off before your scheduled draft date, no worries - the Autopay will cancel automatically. However, if your payment is still in transit and your draft date is approaching, we recommend canceling the draft to avoid a duplicate payment.
Please note: If your regular mortgage payment is due before the payoff is completed, you're still responsible for making that payment.
Once-a-Month or Biweekly Payments
You can cancel once-a-month or biweekly Autopay anytime through our website. Just log in to your account, head to the
Payment section and click on the Autopay link to make changes.
Still need help? We're here for you - just contact us!
Twice-a-Month Payments
You can cancel twice-a-month payments up to three business days before your draft date by giving our Customer Care Team a call at
1-800-449-8767. We'll be happy to assist you and make the process easy.