Amy L. Costa is the Managing Director of Correspondent Lending and Portfolio Retention for PHH Mortgage, and is responsible for all operational functions, including P&L, sales and operations within Correspondent Lending. Since joining PHH in 1993, Amy has served in a variety of senior leadership roles in Capital Markets, Business Development and Sales, including her prior position as Vice President, Board Liaison, for PHH Corporation, in which she was responsible for overseeing the day-to-day operations of the Office of the CEO and activities of PHH's Board of Directors. Her past roles include Vice President, Sales Operations, supporting mortgage loan volume growth by diversifying channel acquisition, improving client penetration and optimizing client experience, and Vice President, Business Development and Integration, responsible for on-boarding new client relationships. Amy also founded and served as co-chair of the PHH Women's Leadership Council. She earned a Bachelor of Arts in Communications from Rowan University.